Terms of Use

1.1 These Terms of Use are effective for the User from the moment of using the Website and are valid indefinitely.

1.2 For these Terms of Use the following terminology applies:

• "HopDot", "the Website", "We", "Us" refer to HopDot and our website at hopdot.exchange, including all related services we provide.
• "Services", "the Services" refer to the cryptocurrency exchange services provided by our Swap service provider through our Website.
• "Swap service provider" refers to our third-party exchange service provider that powers our cryptocurrency exchange functionality.
• "User", "You", "Your" refer to you, a natural or legal person, who has gained access to our Website and uses our Services and accepts these Terms of Use.
• "Cryptocurrency" refers to the records of the registry data of the software based on the blockchain.
• "Exchange" refers to the Exchange of the Crypto asset for another or the same Crypto asset located in another blockchain.

1.3 In these Terms of Use, unless otherwise stated, the words denoting singular also mean plural and vice versa, and the words denoting a gender mean all the genders.

1.4 The User agrees to the fact that these Terms of Use may be updated by HopDot and our Swap service provider at any time. If the User has not read or accepted these Terms of Use, the User must not use or continue using the Services.

2.1 By accepting these Terms of Use you expressly authorize our Swap service provider to process your personal information, export your personal information outside the jurisdiction in which You reside or stay.

2.2 Our Swap service provider may transfer some data of the User to their business partners or the government bodies upon request to facilitate preventing and solving some forbidden or illegal activity.

3.1 HopDot and our Swap service provider reserves the right to terminate Your access to the Website and our services for any reason including, among other things, violation of these Terms of Use, at its sole and absolute discretion, immediately, without prior notice and without any liability.

3.2 HopDot and our Swap service provider reserves the right to suspend or block Your access to the Website and our services for any reason including, among other things, violation of these Terms of Use, at its sole and absolute discretion, immediately, without prior notice and without any liability.

3.3 HopDot and our Swap service provider will not justify its actions.

4.1 By accepting these Terms of Use You agree to undergo AML/KYC procedure, which may be applied to You and may be requested by our Swap service provider at any time.

4.2 Within the AML/KYC procedure, our Swap service provider reserve the right to request any state document valid in Your country for the identification and additional information concerning the origin of the funds including the supporting documents.

4.3 In certain cases (for instance, to confirm Your identity within undergoing AML/KYC procedure) our Swap service provider reserve the right to freeze Your transaction of Exchange for any period of time necessary to complete the investigation and AML/KYC procedure.

4.4. For the period of conducting the investigation and AML/KYC procedure, our Swap service provider reserves the right to transfer the frozen funds to the cold storage to ensure their safety.

4.5 If you refuse to undergo AML/KYC procedure or do not provide our Swap service provider with the documents and information requested, our Swap service provider have the right to decline executing your transactions (current and future ones).

4.6 You warrant to provide reliable, accurate, current and complete information and take full responsibility for its accuracy, completeness and reliability.

4.7 The term for KYC check is 3 days. You may refuse to undergo the procedure and in this case You will be provided with the refund, except for certain cases (if the transaction is suspected of the connection with some illegal activity).

5.1 We cannot be held responsible for any risks connected with using the Services and the Website including, among other things, currency and market risks. All sales and transactions after our Swap service provider Exchange are final, and the amount is non-refundable.

5.2 Any of our Swap service provider decisions regarding the refund or the Exchange are final.

5.3 The refund may take up to 14 business days except in cases described in paragraph 5.9.

5.4 HopDot is not liable for the funds transferred to fake phishing websites. It is important that all the Users verify independently that they use the correct URL address and search for the security certificate in the URL string of their browser. Never trust private messages or withdrawal requests from the persons who impersonate HopDot employees unless you confirm that it is an official request from a HopDot employee.

5.5 In limited circumstances Swap service provider may hold the funds of a User. The period during which the funds of a User are held on our Swap service provider is limited to 1 calendar year. After that, our Swap service provider cannot warrant the security of unclaimed funds. On the request from the User Swap service provider will exert all possible efforts in order to refund unclaimed funds after the end of the period. However, our Swap service provider is not liable for the result.

5.6 Fake tokens or fraudulent tokens refer to the tokens with no value. Regardless of the fact that they mimic the existing project and have the same name or logo, these tokens do not have a project contract address. Our Swap service provider verifies the contract of the token transferred and if it does not correspond to the official token contract, the deposit will not be recognized by the system. In case of receiving fake tokens or fraudulent tokens to your deposit address, our Swap service provider will not exchange or refund such tokens.

5.7 According to the reports of the financial theft victims, in some cases our Swap service provider may stop the theft of the funds from the User. Note that a transaction may be stopped after the Exchange has been made depending on the time of the request received. In such cases our Swap service provider can refund the funds in the asset to which the Exchange was to be made. In order to refund such funds our Swap service provider will need a law enforcement request which clearly states that these funds must be refunded. Once a hard copy is received, our Swap service provider can issue a refund to the initial address within 14 business days.

5.8 If a User has made a deposit of less than the indicated on the Website minimum amount, our Swap service provider does not refund the funds.

5.9 In cases when the User has made a deposit not through the network which was selected on the Website for making a deposit or has not stated MEMO/tag while sending funds, if the address for making a deposit so requires, our Swap service provider will try but does not guarantee to help the User refund the funds. The refund terms are not established in these cases.

6.1 You are responsible for complying with all applicable laws and regulations in your jurisdiction when using our Services. You represent and warrant that your use of our Services is legal in your jurisdiction.

6.2 HopDot reserves the right to modify or discontinue our Services in any jurisdiction at any time in accordance with applicable laws and regulations.

6.3 Our Services are provided on an "as is" basis and may not be available in all jurisdictions. It is your responsibility to ensure that your use of our Services complies with local laws.

7.1 Nothing in these Terms of Use excludes or limits HopDot's guarantees or liabilities for damages which cannot be excluded or limited by applicable law.

7.2 You understand expressly and agree to the fact that You use the Website and the Services at your own risk and that the Website is provided "as it is" and "as available" without any express or implied warranties.

7.3 To the maximum extent permitted by applicable law, HopDot does not provide express warranties and disclaims all implied warranties regarding the Website, the services or any applications and external sites including the implied warranties of merchantability, suitability for a specific purpose and reliability.

7.4 Without limiting the generality of the foregoing, HopDot does not claim or warrant to you that:

• Your using the Website and the Services will meet Your expectations;
• Your using the Website and the Services will be uninterrupted, timely and secure or with no errors;
• data provided through the Website will be accurate;
• the Website or any content available on the Website or through the Website contains no viruses or other harmful constituents.

8.1 Using the Website can carry financial risks and must be used solely as an experimental utility.

8.2 By gaining the access to the Website or by using it You agree to the fact that You will not violate any laws, contracts, intellectual property rights or other rights of third parties or commit offenses, and that You are solely responsible for your conduct while using the Website or our Services.

8.3 Not limiting the generality of the foregoing, you agree not to:

• harm in any way, disable, overload or degrade the performance of the Website;
• use the Website and our Services in order to pay for, maintain or be differently involved in any illegal actions (such as illegal gambling, fraud, money laundering or terrorist activity);
• use any robot, spider, search robot, scraper or other automatic means or interface not provided by HopDot in oder to gain the access to the Website or retrieve data;
• You must not distribute viruses, worms, defects, Trojan horses, corrupted files, mystification or any other items of a destructive or misleading nature.

10.1 HopDot may transfer the rights and obligations in accordance with these Terms of Use to third parties without additional consent from the User. Our Swap service provider may also transfer their rights and obligations related to exchange services.

10.2 The User may transfer the rights and obligations in accordance with these Terms of Use to any third party solely with the prior written consent from HopDot.

14.1 The Website may contain links or provide access to third-party sites or their content displayed on these sites, which is a result of the intellectual activity of third parties and is protected in accordance with the current legislation. HopDot does not check these sites and the content displayed on them for accordance with current legislation. HopDot is not liable for any information or content displayed on these sites, to which a User gains access through the Website, including any opinions or statements made on these third-party sites.

14.2 The User confirms that due to the fact that the User will follow the link on the Website to a third-party site, the contractual relationship between HopDot and the User is rescinded, and HopDot is not liable for the accuracy of information displayed on third-party sites, using services and content of third parties by the User, legitimacy of this using as well as the quality of services and content displayed on third-party sites.