Privacy Policy
Last updated: December 20, 2025
Note: This Privacy Policy incorporates our Swap service provider's privacy practices. It governs how we handle personal information for our exchange services.
The article is presented in the current version. HopDot may unilaterally amend the Privacy Policy, including to comply with the terms of changes in applicable law and jurisprudence. All changes come into force from the moment they are published on this page, unless otherwise specified in the text of the changes.
1. What information we collect
HopDot's website itself does not collect or store any personal information. Our website serves as an interface to our Swap service provider's exchange services. Any personal information collection and processing is handled directly by our Swap service provider.
2. Why we collect your personal information
Our Swap service provider collects the minimum required scope of personal data to support your privacy rights.
Our Swap service provider does not use automated processing of personal data to make decisions that entail legal consequences for a subject of personal data, or otherwise affect her rights and legitimate interests.
Our Swap service provider guarantees that they do not sell Users' personal data directly for a monetary reward and will not give, sell, rent or loan any personal information to any third party.
3. Why we are end to process your personal information
Collectively, our Swap service provider rely on the following grounds for data processing:
- your explicit informed consent with the Policy to processing, expressed through consent forms;
- our legitimate interest.
As a rule, our Swap service provider obtain your consent to processing of personal data in accordance with the Policy. Without obtaining such consent, unfortunately, our Swap service provider are forced to terminate access to the services or significantly limit functionality of the services for you. At the same time, you always have an opportunity to withdraw your consent or request erasure of any information collected by our Swap service provider, even if you have given them initial consent to processing of your data.
4. Sharing personal Information with other parties
Our Swap service provider works with a KYC provider called SumSub in order to prevent fraud. They act individually as data controllers and process your personal data based on consent you provide to them. You may get acquainted with their Privacy Policy here. Our Swap service provider does not collect or process personal data for personality verification.
Our Swap service provider may share your information with third party providers under contract that help with parts of our business operations such as: cryptocurrency exchange service, cryptocurrency purchase and sell service.
We ensure that any such third party is aware of our obligations under this Privacy Policy and our contracts prohibit them from selling your information to anyone else. We may share your information with financial institutions with which our Swap service provider partner to process payments you have authorized.
Our Swap service provider may share your information with law enforcement or regulatory agencies, as may be required by law.
5. Protection of the personal information
Our Swap service provider takes security of your data seriously.
The Policy available is presented in the most up-to-date version. Over time, our Swap service provider may unilaterally amend the Policy, including to comply with the latest changes in the applicable law and jurisprudence. All changes come into force from the moment they are published on this page, unless a different period is indicated in the text of the amendments. HopDot will make every effort to organize additional ways to notify users of amendments to the Policy, but we ask you to regularly check for the latest version yourself.
Our Swap service provider will not permit any third parties to contact you directly on an unsolicited basis in relation to their own products or services. Our Swap service provider does not sell, trade, or rent your personal identification information to others.
Our Swap service provider uses certain security measures to help keep your personal information safe, but they cannot guarantee that these measures will stop any users trying to get around the privacy or security settings on the Services through unforeseen and/or illegal activity.
Our Swap service provider observes generally accepted standards to protect your information. In particular, they have taken at least the following measures:
- they use encryption for all network connections through which data is transmitted;
- they test their systems for vulnerabilities and security issues at least once every 12 months;
- access to confidential data is protected, for example, through passwords;
- incident response processes are tested at least once every 12 months;
- an automated system has been introduced to monitor logs and other security events, as well as to generate warnings about abnormal or security-related events.
Our Swap service provider's employees and third parties are obliged to keep personal data confidential when accessing your data. Our Swap service provider is constantly improving their data security systems and doing everything in their capacity to prevent its leakage. In case such a leak occurs, they undertake to notify users and the regulatory authority about the incident as quickly as possible, as well as to make every effort to minimize negative consequences.
6. Data storage period
Our Swap service provider strives to limit the period of data processing to the necessary minimum and not to store them for longer than is reasonably necessary.
In accordance with the applicable law, our Swap service provider processes your personal data only while you use our services or our website, as well as for three years from the date of the last session and activity. If applicable data protection legislation prescribes storage of personal data for a longer or shorter period of time, our Swap service provider will store personal data for a period in accordance with these legal requirements.